Please email or call the customer center.
E-mail : firstname.lastname@example.org
FAX : F. +82-2-554-1887
After the expiration of the period of use, you can download up to 2 weeks from the expiration date, and after 2 weeks, login will be blocked.
When files are deleted, they are primarily stored in the Recycle Bin and can be recovered from the Web Recycle Bin and PC Recycle Bin (when using a PC client).
However, it is not possible to recover files when the Recycle Bin is empty.
Safari 7 or higher / Internet Explorer 10 or higher / MAC OS 10.6 or higher / Chrome is supported in all versions.
Our Cloudike is optimized for chrome, so you can use it more quickly and reliably.
※ Log in to administrator account → Manage team members → Select user → click the quota update icon → specify the capacity to allocate → apply
After logging in with the administrator account, you can check your log in the activity log menu, as well as users' file upload, move, delete, update, etc. logs.
※ Admin account login → Settings → Activity log
※ Admin account login → Team member management → User selection → Click the detailed permission icon → Allow IP restriction check → Apply
It can be used abroad, and can be used anywhere in the Internet.
Speed may vary depending on the overseas Internet environment or personal PC environment.